Terms of service.

Effective Date: August 1, 2025

1. Agreement to Terms

By accessing or using the website located at www.themahjongsociety.com (the “Site”) and any services, events, lessons, content, or digital properties offered by The Mahjong Society LLC (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must not access or use our Services.

2. Eligibility

You must be at least 18 years of age or have the consent of a parent or legal guardian to access our Services. By using our Services, you represent and warrant that you meet these requirements.

3. Services

We provide mahjong instruction, organize social and educational events, and offer related services through both online and offline channels. Availability and descriptions of services are subject to change without notice.

4. Booking and Payment

4.1 Payment

  • Event and lesson bookings may be made through third-party platforms (e.g., Acuity, Eventbrite).

  • Payment is processed via secure third-party processors such as Square or PayPal.

  • We do not store or retain credit card information.

4.2 Cancellations for Events

Cancellations are refundable up to 24 hours before the scheduled lesson or event and must be submitted through our official scheduling system. Cancellations made via social media, including Instagram DMs, will not be accepted. Any cancellations within 24 hours of the scheduled lesson or event are non-refundable.

4.3 Cancellations for Private Lessons with 12 or fewer players

Cancellations are refundable up to 24 hours before the scheduled lesson or event and must be submitted through our official scheduling system. Cancellations made via social media, including Instagram DMs, will not be accepted. Any cancellations within 24 hours of the scheduled lesson or event are non-refundable.

4.4 Cancellations and Final Headcount for Private Events with 13 or More Participants

Cancellations:

  • Cancel 10 or more days before your event for a full refund.

  • Cancel 5–9 days before for a 50% refund.

  • Cancellations made within 4 days of the event are non-refundable, as instructors and materials have already been reserved.

Final Headcount:

  • Your final guest count is due 5 days before the event.

  • Reductions after this date will not lower your total fee, as staffing and supplies are finalized.

  • We will do our best to accommodate late additions, but extra guests are not guaranteed and may be subject to additional charges.

5. User Conduct

When using our Services, you agree to:

  • Provide accurate and complete information

  • Respect instructors, participants, and the event environment

  • Not engage in unlawful, abusive, or disruptive behavior

  • Not use our content or materials without permission

We reserve the right to refuse service or remove users who violate these Terms.

6. Intellectual Property

All content, materials, logos, designs, and trademarks provided by The Mahjong Society LLC are our intellectual property or used with permission. You may not copy, distribute, or modify our content without prior written consent.

7. Links to Third Parties

Our Services may contain links to third-party platforms. We are not responsible for the content, policies, or practices of these external sites or services.

8. Disclaimer of Warranties

Our Services are provided “as is” and “as available.” We do not guarantee that the Services will be uninterrupted, secure, or error-free. We disclaim all warranties to the maximum extent permitted by law.

9. Limitation of Liability

To the fullest extent permitted by law, The Mahjong Society LLC is not liable for any indirect, incidental, or consequential damages arising out of your use of or inability to use our Services.

10. Indemnification

You agree to indemnify and hold harmless The Mahjong Society LLC, its employees, contractors, and affiliates from any claims, damages, or expenses resulting from your use of the Services or violation of these Terms.

11. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Services constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law provisions.

13. Contact Us

For questions about these Terms, please contact us at:

The Mahjong Society LLC
1475 N Kingsbury St
Chicago, IL 60642
hello@themahjongsociety.com
312-566-7762